FREQUENTLY

ASKED QUESTIONS

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    Typically with in 48 hours from when you call to inquire.

  • First, we will get any paperwork out of the way – that should take less than five minutes.
  • Then one of our lead therapists will perform an extensive interview and evaluation to establish a diagnosis and treatment plan.
  • Our therapists feel the interview portion of the evaluation is critical in forming a plan for your long-term success.
  • You will begin treatment on the same day as your evaluation, therefore plan to wear appropriate clothing that allows ease of movement and access to the affected area.
  • The initial session is the longest, and may last approximately 1 ½ hours.
  • Each subsequent treatment session will last roughly 1 hour.
  • At the end of your first session, you will set up your therapy schedule for subsequent visits. You may even set up multiple weeks of sessions to insure the times/days that fit your schedule best.

A common question asked by many patients. Although the question itself is a simple one, the answer is much more difficult to answer. Remember, each person is different, and many factors contribute to your overall progress. We will work with you as a team to develop your customized care plan, setting clear goals and milestones.

Physical agents such as heat, ice, ultrasound, or electrical stimulation may be used. Manual techniques are often used to help improve mobility. Therapeutic exercise is often used by physical therapists to help people gain range of motion, increase strength, and improve function. Patient education about a condition or illness is paramount to the practice of physical therapy, and therapists may use charts, models, and diagrams to help you understand your diagnosis and prognosis. You may also be given modifications to make or exercises to do at home.

The ONLY way to know if Physical Therapy can help YOU is for you to give it a try!We work hard to ensure that our patients are comfortable, engaged and in a positive frame of mind during all of our therapy sessions.Our clinic is an upbeat, fun and PRODUCTIVE place where progress is made and solutions are explored. When you work with us, you will learn a lot about your condition and about things that we can do as a team to help you feel better. PLUS you will experience a positive and productive environment – so what do you have to lose! Give us a call or stop by to discuss what we can do to help you feel better!

We do need a few things in order to get started – but its really not heavy lifting!You can download these documents and get started in the comfort of your own home, or if you don’t get to it we will have them ready for you to fill out when you come to your first therapy session.You can download the forms from our Patient Center

Please remember to bring your insurance card and driver’s license or ID with you to your first session as well as a list of any medications you are taking and their dosages.

If you have a physician’s order, please bring that with you as well!

 

Certainly, we have a self pay option that our front desk coordinator will be happy to share with you.

We strive to provide our patients with the utmost professionalism and excellence of service. Our commitment to your well-being and gain of your abilities is something everyone in our clinic takes quite seriously.

Because we care so much about you we realize that it would be a disservice to you if we did not emphasize the importance of your own commitment to the care you need to receive and to the actions we ask you to do.
Your adherence to the recommended number of treatments is a vital component of your progress with our services; therefore we have certain rules that need to be followed in order to ensure the most optimum results. We expect you to keep all your appointments. We will provide you with a calendar at the front desk for all of your appointment times.

With the exception of serious emergencies, it is expected that you keep all your appointments. If you need to reschedule an appointment, we require 24 hours notice. In such a case, please call our office and arrange for a makeup appointment with our Front Desk. The make-up appointment needs to be in the same week, preferably the very next day. However, due to the popularity of our staff we cannot guarantee that we will be able to reschedule you to keep you compliant with your plan of care.

In an instance of cancellation, without 24 hours notice, we reserve the right to charge you a $25.00 fee. In an instance of a no-show you will be charged a $50.00 fee. In instances of repeated noncompliance with your scheduled visits, we also reserve the right to discontinue care and will inform your physician of the fact that your service has been discontinued due to non-compliance with the prescribed rehabilitation order.

We appreciate you greatly as our patient and strive to accomplish wonderful results and success for you!

Direct Access is the ability of a patient to obtain insurance covered physical therapy without a doctor’s referral. This was approved by all 50 states in early 2015.

Every state has different regulations regarding Direct Access, however Maryland has NO restrictions on Direct Access and Physical Therapy services are covered by most insurance. We will verify, with your insurance company, prior to your first visit that your services will be covered. 

Direct Access…

  • Means that anyone who would benefit from physical therapy can have access to treatment without a referral from their doctor.
  • Eliminates the unnecessary barriers that delay treatment. These delays can result in higher healthcare costs, decreased functional outcomes and patient frustration.  Removing these delays results in timely, more effective care.
  • Allows you to make decisions regarding your own health care. Eliminating the referral requirement is one step in making health care more accessible to more people.
  • Allows us to treat your aches, pains or functional deficits faster, accelerating the rehabilitation and recovery process and getting you back to your normal activities in a shorter amount of time.

Ask us today how Direct Access can help you.

MORE INFORMATION

Our Commitment to you.... and yours to us!

At Hamilton Physical Therapy, we care very much about each person we treat. That’s why we commit to you, our patient, to strive to deliver EXCEPTIONAL care, with EXCEPTIONAL results!

We request of you, our patient, a commitment to HELP US us deliver what we promise, by understanding that you play a HUGE role in your progress by the actions you choose to take.

Listed here are some of the ways you can get the best possible results from our relationship! ATTEND, on time, all of your scheduled appointments.
Give us FEEDBACK! Talk to your therapist about your progress at each visit. FOLLOW your treatment plan that we developed especially for you.

JUST DO IT! Complete your Home Exercise Program provided to you by your Therapist.
ASK US questions! We love lots of questions, however silly or repetitive you may think they are!

Especiallywhen you do not understand any instructions given to you by our staff.

TELL US in advance) when your next doctor’s appointment is scheduled, so that we can coordinate with you and your doctor for enhanced continuity of care.

Together, as a team, is the BEST WAY to accomplish the task set before us. We believe, that’s the way healthcare is meant to be!

We appreciate you greatly as our patient and strive to accomplish wonderful results and success for you!

Coming Soon

 

Yes, we send our initial evaluation the same day to your referring or primary care physician. We also follow up with them on regular intervals to update them on your status.

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